OVIOS 5-Piece Patio Set with Fire Pit Table,All Weather Grey Wicker Chairs & Cushions
About this item
Patio Bistro Set: It is the best choice for outdoor spaces such as patio, deck, garden, backyard, yard and balcony, let you enjoy leisure time with friends and family
Outdoor Fire Pit Table: Patio propane fire table has 55000 BTU powerful heat output with CSA certification to make sure the quality and safety are excellent for you to use. Equipped with a flame adjustment device, the simple switch control panel. Creating a warm and romantic bonfire atmosphere
All-weather Wicker Rattan: Our outdoor seating have very durable wicker rattan for all-weather use and a natural texture with good coloring. The high-quality patio chairs made of powder coated steel frame ensures good strength and stability
High Back Sofa Chair: Ergonomic curved high backrest and armrests provide better support for your neck and arms. The wide and deep seating space provide a relaxed and comfortable feeling
Upgraded Thickened Cushions: The cushion cover is zippered and can be removed for washing, thick of cushions is 3.54 inches with good resilience, soft and comfort
Product information
Packing List: |
|
| Packing | 2 packages |
| Items Included | 5 PCS include: Chair*4,Fire Pit Table*1 |
Dimensions |
|
| Fire Pit Table | 24.80"H x 30.00"W x 30.00"D |
| Chair | 33.66"H x 26.37"W x 30.11"D |
Chair Features |
|
| Seating Capacity | 4 |
| Weight capacity | Chair 250 LBS |
| Seating Inner Frame Material | Steel Frame |
| Seating Outer Frame Material | PE Wicker |
| Wicker Durability | Water Resistant; UV Resistant |
| Cushions Included | Yes |
| Number of Cushions Included | 8 |
| Cushion Durability | Water Resistant; UV Resistant |
| Cushion Thickness | 3.54" |
| Cushion Attachment Type | No Direct Attachment Method |
| Removable Cushion Cover | Yes |
| Cushion Cover Closure Method | Zipper |
| Cushion Fill Material | Foam/Cotton |
| Cushion Cover Material | Fabric |
Fire Table Features |
|
| Grill Tank | Not included |
| Desktop material | Porcelain |
| Burning Area Material | Stainless Steel |
| Exterior Material | PE Wicker & Powder-coated Steel |
| Finish Metal | Steel |
| Fuel Type | Propane |
| Burn Time of Fuel Accommodated | 6 hours |
| Ignition Type | Electronic ignition, Control knob |
| Adjustable Flame | Yes |
| BTU Output | 50,000 BTU |
| Filler Accommodated | Lava rocks |
| Filler Included | Yes |
| Weather Resistant | Yes |
| Cover Included | Yes |
| Product Care | Do not pressure wash |
| Location | Outdoor Use Only |
| Hidden Fuel Tank | Yes |
| Product Shape | Square |
| Gas Tank Size Accommodated | 20 lbs. |
Assembly |
|
| Assembly Required | Yes |
| Additional Tools Required | All Tools Included |
Shipping time & delivery time
We usually ship items within 24 - 48 hours after confirmed payment. (in business days)
In general, we ship via Fedex, average transit time is about 7 - 10 business days.
In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed.
Free shipping policy
All of our items are FREE SHIPPING in normal cases (within the contiguous United States). You can get the items with no shipping cost. There is no other hidden charges or handling fees.
In a few special cases, you need to pay necessary cost of shipment, for example, return, exchange or some area. We ship only within the 48 contiguous United States.
We do not ship to Alaska, Hawaii, US protectorates (e.g., Puerto Rico), P.O. boxes, or APO/FPO addresses.
About tracking logistics information
We’ll send you the delivery time by email. For any further information, please feel free to contact us: support@ovios-furniture.com
If you want to change or cancel your order, please check whether the order has already been processed. Once the item leaves our warehouse, it can not be canceled or changed.
Keep in mind:
1. Tracking is not available for orders that are in a Processing status
2. Tracking can take up to 72 hours to update after an order is shipped
Accepted Return
30 Day Unconditional Refund Guarantee for Unopened & Unused.
If you are not satisfied with your purchase, or for whatever reason, You no longer want this product within 30 days after receiving it, you may contact us for a return and refund. Kindly note that in such cases the return shipping fee is the customer's responsibility and is non-refundable. Items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.
The customers should pay for actual cost of return shipping because of their remorse. But don't need to pay for defective producets return. And there is no restocking fee. These fees need to be settled in U.S. dollars.
Note that the returns shipping fee is non-refundable and products must be returned unopened and unused for a refund.
If the boxes has been opened, the buyer needs to send a picture and confirm with the seller. Only when the confirmation does not affect the normal use can the return be supported, and the buyer needs to afford a certain amount of goods loss charge.
Please ensure to return the item with its original packaging and accessories in the same condition as when you received it.
3.Not support the return
(1) Return is not accepted
when damage is caused by unauthorized maintenance, misusing, collision, negligence, abuse, etc. Returns will not be accepted for OPEN BOX products.
(2) Arrived damage
If the item you have received is defective or damaged, contact our customer service at the first time and provide us with the order number and the photos or a video of the defective or damaged item in 7 days. In this case, after our checking, we can give a full refund.
(3) Missing part
If your product parts damaged or missing, we can send the new parts to you or partially refund you. If the part affects product function or use, you can't repair it by yourself or the local technique person, and we will send a new item with you or a full refund.
(4) Doesn't work or defective
When you received the product that doesn't work, you can ask our customer service for help, we'll give you the related technical reply; if it doesn't work still, you can ask for an refund. When you received the product is defective, and you can ask our customer service to give you technical support or solution, if you can repair it by yourself or local store, we will provide you with some compensation.
(5) Incorrect Package Sent
If the item you have received differs completely from the one you ordered, please do not hesitate to contact our customer service and to provide us with the following proofs in 7 days: Photos or a video of the incorrect item. We will send the new item to you.
4.Return Confirmation
(1) Contact us support@ovios-furniture.com to get a return shipping label. submit order , a clear picture or video, and shipping packaging to confirm your return is accepted.
(2) When returning your package, please make sure the item is in good condition with all accessories inside. Affix the return shipping label that we provided to the package, ship it to the address our customer service sent you.
5.Refund and Compensation Process
(1) PayPal refunds may take up to 24 hours to process and appear in your account.
(2) Credit card refunds will take between 7-14 business days to appear in your account. This delay depends entirely on your credit card company and any intermediaries.
Note: The price of the products on our website will fluctuate with the cost, and we will not refund any difference caused by this.