Shipping Policy

1.Orders will be processed by US warehouse within 5-10 working days.

2. Tracking information will be updated within 3~5 working days.

3.If there is no tracking information updated after 3-5 working days,please contact Ovios customer service for further help.

4. Packages will be delivered within 9~15 working days.

5. Any missing parts or damaged parts during shipment, please contact Ovios customer service for free replacement.

6.The quotation includes delivery freight but not return freight.

7.There is one case when you order conversation and only receive some of them, do not worry, the whole order may be shipped from several warehouses and you will receive the rest of your order later.