Ovios Shopping Gift Card
How to Use:
Shop the Ovios Collection: Visit our website and explore the extensive range of products available.
Add to Cart: Select the items you love and add them to your cart.
Checkout: During checkout, enter the unique gift card code provided on the back of your card. The gift card amount will be applied to your order total.
Enjoy Your Purchase: Once your order is placed and confirmed, your chosen products will be on their way to your doorstep. Experience the joy of Ovios's exceptional quality and style.
Gift Card Terms and Conditions:
- The Ovios Shopping Gift Card can be used for any product available on our website.
- Gift Cards are valid for 12 months from the date of purchase.
- The gift card balance can be used for multiple purchases until the balance is exhausted.
- Gift Cards are non-transferable and cannot be redeemed for cash.
- If the purchase total exceeds the gift card balance, the remaining amount can be paid using other available payment methods.
- Ovios is not responsible for lost, stolen, or damaged gift cards.
- Gift Cards are applicable to the product cost and shipping fees.
- To check your gift card balance, please visit the "Gift Card" section on our website.
If you have any questions or need assistance with your gift card, our customer support team is here to help. Reach out to us via email or phone, and we'll be happy to assist you.
1. Orders will be processed by US warehouse within 5-10 working days.
2. Tracking information will be updated within 3~5 working days.
3. If there is no tracking information updated after 3-5 working days, please contact Ovios customer service for further help.
4. Packages will be delivered within 9~15 working days.
5. Any missing parts or damaged parts during shipment, please contact Ovios customer service for free replacement.
6. The quotation includes delivery freight but not return freight.
1. If you need to replace parts or have any questions about the user manual, please contact us for solutions and guidance.
2. If the goods are rejected by the buyer, resulting in the return to our warehouse, or if the return is due to the buyer's personal reasons without any product quality problems, the buyer shall bear the return shipping cost.
3. If the furniture is damaged due to transportation or has quality problems, please take photos of the damaged furniture and send them to us to show the damage of the furniture. We will provide buyer with FedEx prepaid label to return the complete goods, and buyer don’t need to worry about bearing any losses.
4. If buyer choose to return the furniture, please pack the goods
according to our original packaging method, and do not disassemble all the packages to ensure that they are in good condition.
5. Please note that damaged furniture does not need to be returned and other complete furniture should be returned within one month after receiving the goods.
We will always provide customers with satisfactory after-sales service. If you have any questions, please feel free to contact us, thank you for your cooperation.